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Plain-language training guide

G3 application how-to guide

Simple steps for officers and supervisors to find menus, handle vacation requests, call in sick, manage rosters, review coverage, and print the day's staffing plan.

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Last updated April 2026

Menu names may vary by agency setup and user role. If you do not see a button shown here, your account may not have that permission.

Officer guide

Vacation, sick calls, calendar, and Pay Jobs

Officers usually need five things: request vacation, report sick time, check the status of requests already submitted, view the day calendar, and open Pay Jobs. Always follow your agency policy for phone calls or notifications outside the application.

Request vacation

Click Request Time Off.

After you sign in and reach the main dashboard, choose Request Time Off.

Choose one day or multiple days.

For one day, select the work day you want off. For multiple days, select the first work day and the last work day of the vacation.

Only select days you are scheduled to work.

Do not include your regular days off. If you select a day you are not working, the system may give you an error.

Enter your work hours.

Select the correct number of hours for your shift. For this example, choose 11.25 hours. The wrong shift length may also cause an error.

Click Submit.

Wait for the confirmation message. Then check My Requests to make sure the request was saved.

Call in sick

Open Sick Call.

Choose Call In Sick or Report Sick Time.

Confirm the date and shift.

Add a note if your agency requires one.

Submit and follow policy.

If your policy requires a phone call to a supervisor, still make that call after submitting.

View your vacation requests

Click My Requests.

Use My Requests to see the vacation requests you already submitted.

Check your pending requests.

Pending means the request was sent, but a squad commander has not made a decision yet.

Cancel before a decision is made.

If the request is still pending, you can cancel it before it is approved, waitlisted, or denied.

Review the final decision.

After the squad commander makes a decision, My Requests will show whether the request was approved or waitlisted.

Calendar View

Click View My Calendar.

From the dashboard, choose View My Calendar.

Select the day you want to see.

Pick the date you want to review from the calendar.

Review Day View.

Day View shows the up-to-date roster, including who is available, who is off, who is waitlisted, and which assets are available that day.

View Payjobs

Click the Payjob button.

From the dashboard, choose the Payjob button.

Go to Xtra Duty.

The button takes you to the Xtra Duty sign-in page.

Sign in and continue.

You know what to do from here right? Sign in to Xtra Duty and view your Payjob options.

Supervisor guide

Approvals, waitlists, and roster control

Supervisors use the application to review requests, keep the roster accurate, and spot staffing problems early. Make one change at a time and save before moving to the next task.

Approve or waitlist vacation requests

Open Vacation Requests.

Choose Pending Requests or Requests Needing Review.

Open the request.

Review the officer, date, shift, staffing impact, and any notes.

Choose Approve or Waitlist.

Approve when staffing allows. Use Waitlist when the request should stay in line but cannot be approved yet.

Save the decision.

Look for the confirmation message before leaving the page.

Read and edit the roster

Open Roster.

Pick the date, shift, squad, or unit you want to review.

Read the roster left to right.

Look for officer name, assignment, partner, status, and notes.

Choose Edit Roster.

Make the needed change, then save. Confirm the change appears on the roster before moving on.

Pair up officers

Select the first officer.

Open the officer card or row from the roster.

Choose Pair or Partner.

Select the second officer from the list.

Save and check the roster.

Both officers should show the same assignment or pairing mark.

Move officers

Select the officer.

Use the officer row, officer card, or move action.

Choose the new assignment.

Pick the new post, car, sector, squad, or unit.

Save the move.

Recheck the coverage view if the move affects minimum staffing.

Supervisor guide

Coverage gap graph, officer status, and printing

The coverage gap graph is a quick warning tool. It helps supervisors see where staffing meets the requirement and where a shift may be short.

Read the coverage graph.

Each bar shows coverage for a time, unit, or assignment. The dashed line represents the minimum staffing target.

Look for warning colors.

Green means coverage is healthy. Yellow means watch it. Red means the roster may be below the needed level.

Open the gap details.

Click or tap a bar to see which officers, assignments, or times are causing the shortage.

Change an officer's status

Open the roster and select the officer.

Use the correct date and shift before making the change.

Open Status.

Choose the correct status, such as On Duty, Sick, Vacation, Training, Detail, Light Duty, or Unavailable.

Save and review coverage.

A status change can create a staffing gap, so check the graph after saving.

Print the roster

Open the roster you want.

Confirm the date, shift, squad, and unit are correct.

Choose Print.

Review the print preview before sending it to the printer.

Print or save as PDF.

Use paper for roll call or save a PDF if command staff needs a copy.

When something does not look right

Quick help checklist

  • Check that you are viewing the correct date, shift, squad, or unit.
  • Refresh the page if a saved change does not appear right away.
  • Look for a confirmation message after submitting, approving, or saving.
  • Ask a supervisor if you do not see a menu or button you expected.
  • Follow agency policy for urgent sick calls or staffing changes.

Recommended first-week practice

During rollout, have officers practice submitting one test vacation request and have supervisors practice approving, waitlisting, moving an officer, changing status, and printing a sample roster.

Request guided setup